Shipping Policy

Shipping Policy

Thank you for shopping with DIRTY STEVE. We want to make sure you have a great shopping experience, and that includes getting your order to you as quickly and efficiently as possible.

1. Processing Time:

  • All orders are processed within 1-3 business days. Please note that processing time may be longer during peak seasons or due to unforeseen circumstances.

2. Shipping Methods:

  • We utilize various shipping methods to ensure the best delivery experience for our customers.

3. Shipping Times:

  • On average, you can expect your order to arrive within 10-30 business days. Please be aware that some orders may take longer to arrive, depending on your location and product availability.

4. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

5. Shipping Costs:

  • We offer free standard shipping on all orders. However, expedited shipping options may be available at an additional cost. You will be presented with these options during the checkout process.

6. Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply to their order. We are not responsible for delays due to customs processing.

7. Missing or Lost Packages:

  • In the rare event that your package is lost or missing, please contact our customer support team . within 60 days from the date of purchase. We will work with you to resolve the issue.

8. Address Accuracy:

  • Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

9. Change of Address:

  • If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that the address can be changed after the order has been processed.

10. Holiday Shipping:

  • During holiday seasons, shipping times may be longer due to increased demand and potential postal service delays. We recommend placing your orders well in advance to ensure timely delivery.

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us.

Thank you for choosing DIRTY STEVE!